Retail Automation Receipt Transcription

Do you have high volumes of customer-submitted receipts to manually process? Our experienced workforce can help.

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Overview

Your team has better things to do than to verify, transcribe, and process receipts, whether for a cashback program or invoice processing. As experts in document and data processing for retailers and retail tech companies, CloudFactory will help you get the job done, fast, and with a focus on quality.

What We Offer

Receipt transcription, receipt moderation, and document processing at scale.
Experience transcribing hundreds of millions of receipts annually at high speed and accuracy.
The ability to quickly add processes and use cases as you roll out new solutions and offerings.
The flexibility to ramp up and down with seasonality and other demand changes.

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Delivering high-quality customer experiences with a managed workforce

Receipt processing and customer support

Today’s customers demand speed. That’s one of the reasons why the cashback rewards app Ibotta partners with CloudFactory. Although Ibotta uses OCR technology to quickly process most customer receipts, many fall out as exceptions needing a human touch. For 12,000+ hours each month, CloudFactory’s human-in-the-loop workforce transcribes those receipt exceptions in real-time, allowing Ibotta to deliver the awesome experience its customers want.

Read the case study.